Case study

Overview

A 29 metre vessel required a comprehensive refit to enhance its onboard amenities, update technology systems, and refresh the interior design. The project aimed to elevate the yacht's appeal and functionality to meet the owner's evolving preferences and industry standards.

Captain and crew managed the refit project directly, maintaining hands-on oversight and control throughout execution. To support this, shore-based expertise was required to ensure accurate financial tracking, structured reporting to the family office, and consistent coordination and follow-up with contractors.

Challenges

Scope management

The refit encompassed multiple areas, including the interior, exterior, mechanical systems, and AV/IT infrastructure. Coordinating and managing these diverse aspects while adhering to a fixed budget and timeline presented a significant challenge.

Suppliers

Identifying reliable contractors and suppliers capable of meeting the project’s quality standards was critical. Availability constraints and coordination across multiple trades added further complexity to the selection and scheduling process.

Solutions

Project planning

Dextra Marine supported the Captain and crew in developing a structured project plan, including defined phases, timelines, budget allocation, and key milestones. Regular progress reviews and reporting ensured the owner remained informed throughout the project.

Documentation & finance

Comprehensive financial tracking and documentation systems were implemented to manage quotations, invoices, and expenditure throughout the project. Regular budget reviews were conducted with the Captain, ensuring accurate cost control and timely payments. Structured financial reporting was provided to the owner and family office, delivering full transparency and oversight.

Communication & reporting

Dextra Marine acted as a central coordination point, maintaining clear communication between the Captain, crew, contractors, and the owner. Regular progress updates, on-site meetings, and structured reporting ensured alignment across all parties and supported timely decision-making, reducing delays and maintaining project momentum.

The refit was delivered in line with the agreed timeline and budget, supported by structured coordination and financial oversight.

Enhanced Interior and Amenities: The interior spaces were transformed, incorporating modern design elements, luxurious finishes, and advanced technology. The guest cabins, salons, and entertainment areas were elegantly upgraded, providing a fresh and sophisticated ambiance.

Updated Mechanical Systems: Mechanical systems, including propulsion, HVAC, and electrical systems, were meticulously inspected and upgraded. This resulted in improved performance, energy efficiency, and enhanced guest comfort onboard.

Seamless Project Execution: The project was completed within the planned timeframe and budget, demonstrating effective coordination and financial control

Owner Satisfaction: The owner expressed great satisfaction with the refit project, as it exceeded their expectations in terms of aesthetics, functionality, and operational performance. The upgraded superyacht attracted positive attention and received excellent feedback from guests and industry professionals.

Results

Having Tracey assist us was a game changer for our crew. Her exceptional efficiency, attention to detail, and proactive approach elevated every aspect of our refit here in Palma. Her contribution and calming demeanour has been invaluable, and I wholeheartedly recommend her. services.